:: Frequently Asked Questions


How do I contact the Call Centre?

 

Do you have any Terms and Conditions?

 

I am arriving into the UK and the flight is delayed what happens next?

There is no need to worry if your flight is delayed. We will use your flight number to monitor the new flight schedule. Our driver will reschedule the journey according to the new time of arrival.

 

Are there any extra charges for Airport pick-up?

The prices are the same for all bookings. For airport pick-up our driver will add the cost of parking to your usual price. This extra charge is kept at a minimum, our driver will not arrive at the airport hours before your landing time.

 

How do I contact the driver?

You will be given a mobile number of the driver to contact.

 

What methods of payment do you accept?

We accept all methods of payment, including credit/debit cards and cash.